How to order
Web . . . . musiciansfriend.com
Phone. . .800-776-5173; En español: 800-249-8509
. . . . . . . .4:00 a.m.- 11 p.m. PT
Mail . . . . . P.O. Box 7479 Westlake Village, CA 91359-7479
FAX. . . . .818-735-7547
Flexible Financing Options
Order with your Musician’s Friend Platinum Card and choose
from flexible financing options at musiciansfriend.com.
No Interest!* If Paid In Full By June 2012 on
any purchases from $199.99-$699.99
Interest will be charged to your account from the purchase date if the purchase
balance is not paid in full in 6 months or if you make a late payment.
No Interest!** If Paid In Full In 12 Months
on any purchase of $700 or more
Interest will be charged to your account from the purchase date if the purchase
balance is not paid in full in 12 months or if you make a late payment.
* 6 months Same as Cash offer on approved Musician’s Friend Platinum credit
card purchases of qualifying merchandise from $199.99-$699.99. Minimum
Payments required. Standard Rate: 22.9%; Penalty Rate: 26.9%. Minimum Interest Charge $2. Certain rules apply to the allocation of payments and Interest
Charges on your promotional purchase if you make more than one purchase on
your Musician’s Friend Platinum credit card. Call 888-367-4310 or review your
cardholder agreement for information. Offer valid through 1/31/2012.
** 12 Months Same as Cash offer on approved Musician’s Friend Platinum credit
card purchases of qualifying merchandise of $700 and over. Minimum Payments
required. Standard Rate: 22.9%; Penalty Rate: 26.9%. Minimum Interest Charge
$2. Certain rules apply to the allocation of payments and Interest Charges on
your promotional purchase if you make more than one purchase on your Musician’s Friend Platinum credit card. Call 888-367-4310 or review your cardholder
agreement for information. Offer valid through 1/31/2012.
Apply for your Platinum
Member Card today!
Visit us at musiciansfriend.com/finance for fast approval.
Payment Options
• In addition to normal wear and tear, Gold Coverage protects you against
damage caused by spills, drops, impacts, dust, internal heat, humidity,
heavy usage, even lightning and power surges.
• Gold Coverage is transferable from the original owner, adding value even if
you plan to sell your gear down the road.
• No-Lemon Policy on gear over $200 – if it fails for the same reason more
than 3 times, it is replaced on the fourth breakdown.
• Complete refund in the event of failure or substandard performance on
gear under $200.
• Manufacturer’s Specs Coverage: The product need not fail to be covered. If
it does not perform as it did the first day you bought it, it will be repaired
or replaced.
• Great service: The plan is administered by National Electronics Warranty Co.
(NE W) offering 24-hour-a-day, toll-free professional services. Repairs are made
only at factory-authorized service centers. In most cases, there’s one in your
nearest metropolitan area. If you’re too far away, NEW pays the shipping!
For complete terms and conditions,
please visit musiciansfriend.com or call 800-776-5173
Now you can get added warranty protection for your new gear
with Gold Coverage that steps in where the manufacturer’s
“normal wear and tear” ends. This plan extends and expands
your coverage up to 3 years.
PROTECT YOUR PURCHASE!
ITEM#
DESCRIPTION
MSRP
Delivery/Shipping
Limited quantities
Mailing list
QTY. PRICE EA. TOTAL
1. Some credit card orders must be shipped to the cardholder’s address. All credit
card orders are subject to verification prior to shipping.
2. Check, cashier’s check, or money order, made payable to Musician’s Friend.
Non credit-card orders may be subject to a 10 business-day hold.
3. Western Union money transfer. Please call for information. Find a nearby
Western Union agent location at westernunion.com and ask for the “Blue
Quick Collect Form” to get our reduced rate.
4. Bill Me Later® and PayPal® available for web orders only.
• Verified orders using Standard Ground Shipping to the Lower 48 states will be
shipped no later than the next business day following order placement and will
be delivered within 8 business days.
• As a security precaution, some orders may require extended verification.
• To make sure you get your gear as quickly as possible, your order may arrive in
multiple boxes over multiple days, but you will not be charged more for shipping as a result.
• If in-stock items on the order have already shipped, back order items will be
sent UPS Ground.
• Lighter weight items may be shipped via USPS and may not contain a tracking
number. (This applies to Free Ground Shipping only.)
• Orders shipping outside the Lower 48 states to Hawaii, Alaska, and Puerto
Rico can only be shipped via air services. Orders shipping to U.S. Military APO/
FPO addresses, P. O. Boxes, and U. S. territories (Guam, Virgin Islands, etc.) are
shipped by USPS ( 6-10 business days). International APO/FPO destinations
may require additional delivery time. NOTE: Boxes over 70 lb. each cannot be
shipped to these locations.
• We are not able to ship Yamaha products to Puerto Rico, Guam, or the Virgin Islands.
• For information about International Shipping, please visit our website.
• Special shipping conditions apply to items marked with the following symbols:
‡ Extra-large package. May require additional shipping charge.
◊ Due to FAA regulations item can ship via ground freight only.
Ø Item requires truck freight delivery due to size or weight and can ship to destinations in the Lower 48 states only. Add $69.99 handling plus any applicable
shipping charges. If your order appears to have been damaged in shipping,
contact the carrier that delivered your package.
Some products, including those identified as Hot Buys, Closeouts, Limited
Quantity items, Factory B-Stocks, and Free Gifts may be limited to stock on hand
and are offered on a first come, first served basis.
Manufacturer’s Suggested Retail Price (“MSRP”) is the suggested retail selling price of a product provided to us by manufacturers. We may commonly
sell products at prices lower than MSRP and, for any given product, no sales
may have occurred at MSRP. MSRP is a benchmark to compare our discounts
from MSRP to pricing offered by other retailers. Whether other retailers sell at
MSRP will vary by product, geographic location, type of store, and over time.
Although we periodically update the MSRPs posted in our stores, direct mail
offerings, and on our website as we receive them, in some cases manufacturers may change a suggested retail price without notice to us. Please contact
the manufacturer of a specific product for the most up-to-date MSRP information. MSRPs quoted for house or private label brands are developed internally
in consideration of comparable name brand products. We may commonly sell
such products at prices lower than MSRP and, for any given product, no sales
may have occurred at MSRP. Although our limited time events are intended to
be limited time events, our low prices offered during these events may continue in effect after the event.
Our mailing list is occasionally made available to carefully screened companies
whose products may be of interest to our customers. If you’d like your name
and address removed from this shared list, please call our customer service
center at 800-776-5173. Receiving duplicate catalogs? Send us all of the mailing
labels and indicate which one is correct. Send to: Musician’s Friend, Customer
Service, P. O. Box 1117, Draper, UT 84020-1117. Please note that these requests
may take up to eight ( 8) weeks to take effect, particularly if we are removing
your name from our postal mailings.
What’s the deal with “Call For Price”?
FREE SHIPPING
Returns
BILLING ADDRESS
If your address is a P.O. Box, please provide a street delivery address.
©2012 Musician’s Friend, Inc., Westlake Village, CA.
Printed in the United States. All rights reserved.
FREE shipping is valid on most shipments to the Lower 48 states. Free shipping
to APO/FPO addresses is limited to 70 lb. per box and subject to the same
restrictions as domestic deliveries. Orders will be shipped via ground shipping
method. Products marked Ø may require truck freight and an additional charge.
Products marked ‡ may require an additional charge. Purchase orders and
orders to P.O. boxes are excluded.
Some of our prices are so low that manufacturers have requested we not print
them and some products are so new that the price wasn’t available at press time.
Call 800-776-5173 for the latest info.
Buy with confidence. If you find a lower advertised price from any authorized U. S.
dealer, call or email us. We’ll match any verifiable advertised price before or after
the sale. If you’ve already purchased from us and find a lower advertised price
within 45 days of your purchase, contact us via phone or email and we’ll refund
the difference after verification. Please write to support@musiciansfriend.com for
email requests. Include the competing website address (preferably the product
page URL) so that we may verify the competing offer.
**Due to manufacturer restrictions, some products are excluded from this guarantee.
Please ask a sales representative or email us at support@musiciansfriend.com
for details. Advertised items must be factory-sealed new product. Demo models,
seconds, discontinued products, and floor samples not included. Items must be
advertised, in stock, and verifiable on the web or in a local or national paper,
magazine, or catalog by an authorized dealer (you may be required to email or fax
a copy of the competitor’s offer). Musician’s Friend will match combined or multiple
offers at its sole discretion.
If you are not completely satisfied with any product, return it for a full refund of
the product purchase price, full credit, or exchange – your choice. We give you
45 days from the shipping date. That’s the best guarantee in the music industry.
The following items are returnable only if defective OR unopened or unused:
strings, reeds, computers, tubes, earbuds, earplugs, recorders, tin whistles,
flutophones, “world” wind instruments, harmonicas, raw-frame speakers,
drumheads, drumsticks, turntable cartridges, fog fluid, clothing/footwear,
body jewelry, sheet music, cleaners, polishes, and polishing cloths. Software/
soundware, cassettes, CDs, DVDs, and videos may be returned for credit only
if they are in their original, sealed packaging. If defective, these items will
only be exchanged for the same product. Mouthpieces may be returned, but
will incur a sterilization fee. Due to their return policies, you must contact
Apple directly to repair, replace, or return Apple products. They may not be
returned to us under any circumstance.
Stringed instruments priced at $1,999.00 or more must be returned within
10 days of shipment. Please call or visit us online for details.
Musician’s Friend accepts only returns made within the first 45 days from shipment. Should you find it necessary to return any merchandise, it must be shipped
within this 45-day guarantee period. Please follow the return instructions printed
on the back of your invoice. All returned items must include a Return Authorization
Number, be in the original packaging complete with all components including the
warranty card and owner’s manual, and show no signs of wear or abuse; otherwise the return will either be refused or subject to a 15% restocking fee. Credit
card returns are issued a credit for purchase price. Refunds are made for product
value only, excluding shipping and handling charges. We bring you the lowest
possible prices; as such, offers are subject to change without notice. Prices in this
catalog supersede all previous catalogs and may be superseded by future catalogs.
Musician’s Friend does not accept liability for printing errors, incorrect manufacturer’s specifications, or grammatical inaccuracies. We reserve the right to refuse
service to anyone. All items purchased from Musician’s Friend are made pursuant to
a shipment contract. This means that the risk of loss and title for such items passes
to you upon our delivery to the carrier. For complete details on our guarantees, shipping, and return policies, please contact our Customer Service Department at
800-776-5173; fax us at 818-735-7547; visit us online at musiciansfriend.com
or write us at Musician’s Friend, P.O. Box 7479 Westlake Village, CA 91359-7479.
Your satisfaction is guaranteed; if you need to return an item, please call us at
800-776-5173 for a Return Authorization.
45-DAY LOWEST PRICE GUARANTEE**
To avoid shipping delays —If you are ordering by credit card for the first time from Musician’s
Friend, you can expedite your order by calling your credit card issuer and adding your “Ship
To” address (if different from your regular billing address) to their records.
45-DAY 100% SATISFACTION GUARANTEE***
name
FREE
SHIPPING
Get Details Online At
musiciansfriend.com/shipping
SUBTOTAL
address
SHIPPING & HANDLING**
city
TOTAL **Orders shipping outside the continental U. S. (AK, HI, PR) may require additional shipping charges.
CA, IN, MO, U T & WA RESIDENTS,
PLEASE ADD STATE SALES TAX.
state
zip
email address
phone
Products marked Ø may require truck freight and an additional
charge. Products marked ‡ may require an additional charge.
Purchase orders and orders to P.O. boxes are excluded.
Free shipping to APO/FPO restricted to limit of 70 lb. for each box.
Other restrictions (same as domestic shipments) may also apply.
Musician’s Friend offers Next Day Air, 2-Day Express, Express
Ground, and Saturday Delivery options – talk with your Customer
Service Representative or visit us online for details and rates.
As a security precaution, initial orders and orders shipping to
alternate addresses may be held for extended verification.
name
SHIP TO (if different from address above)
If your address is a P.O. Box, please provide a street delivery address.
Please charge
my:
Musician‘s Friend
-
Account Number On Card
address
-
-
-
Exp. Date
city
state
zip
Signature
Name Of Bank
email address
phone
